Higher Education: Making senior management take action

Time: 15.15-16.00 Thursday, 6. Nov 2014
Session: Governance strategies
Track: Higher Education

Location: Room O

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Susan joined UCL as Head of Web & Mobile Services in 2011 and developed a team providing digital agency services for the university.

She leads on web strategy, governance, and strategic and tactical web projects. She spends a lot of time engaging with stakeholders at all levels and promoting the importance of optimising the user experience and developing effective websites – not just sites that look nice.

She has over 10 years experience of working in higher education having previously been Head of Web at King’s College London.